..... why choose us?

An estate agent doesn’t need any qualifications or previous experience to work in the industry.

Baker Sales and Lettings is owned and run by Jason Baker who has over 35 years of local estate agency experience and is a lifelong Aylesbury resident.

We are Licensed Members of The National Federation of Property Professionals (NFOPP) and The Property Ombudsman (TPO).

We abide by a strict code of practice which promotes the highest possible standards of work are maintained throughout the whole of the transaction, whether selling or letting a property through us.

Security Deposits are registered with The Tenancy Deposit Scheme (The TDS).

Client Money Protection is protected through Propertymark - The National Federation of Property Professionals (NFOPP)

A membership requirement link is available here

http://www.propertymark.co.uk/working-in-the-industry/member-requirements?utm_campaign=10354017_CMP%20Scheme%201&utm_medium=email&utm_source=dotmailer&dm_i=Z6K,65X7L,5FP7YI,O9258,1

We will promote your property using Rightmove, Zoopla and Primelocation. These are the largest property websites in the UK which will provide your property with the widest possible audience of up to date quality potential buyers and tenants.

From the moment you ask us to provide you with a market appraisal to the day of the move, you and your property will be in safe hands.

Why not have a look at our 'Testimonials' page and you will able to see what our clients think of us and our high levels of service that we provide. We don’t employ high pressure sales tactics as we prefer to let our services sell themselves to you.

“Going the extra mile” is a phrase that our clients regularly use about us. We want you to be so delighted with your experience of dealing with us, that you tell other people too!

If required by you, we will undertake a full ‘House Doctor’ review of the property and provide you with a constructive report in order to help with the presentation of your property.

Have a look at our FREE 'Really Useful Guide' page to give you some great hints and tips.

Let us take the hassle and stress away from you having to be at home to show a complete stranger around your property. It’s what we are trained to do in order to get the best outcome from the viewing.

This will help you to make informed decisions on how your property is being viewed by a prospective buyer or tenant. You will then be in a much better position to adjust the marketing or presentation of your property accordingly.

We have an ever changing bank of registered buyers and tenants which we are constantly updating. Many of them are in a position to move immediately and could provide you with a quicker move if required.

All tenants are thoroughly referenced using one of the industries leading reference companies. We also offer good quality rent guarantee insurance to our landlords, please ask for further details.

Colour details of your property with internal photos where appropriate and floor plans which can also be provided.

We are constantly striving to reduce our carbon footprint when carrying out our work.

We are one of the first estate agents in the county to actively try to cut down on the use of a car, so wherever possible, we will walk to appointments.

We have implemented low energy lighting and use a low energy kettle to make our cuppa's! Even the tea bags get recycled into a composter. We recycle all our paper products, ink cartridges and cardboard products and try to consider the enviroment in order to reduce the impact that we have on it. We also use recycled paper where we can too!

By utilising one of our distinctive boards, your property will be advertised 24 hours a day that it is on the market. This can provide some excellent quality additional enquires from applicants who are seeking a property in a specific area.

We will handle all of the negotiations so that when an offer is made, you will know that your prospective buyer or tenant has been thoroughly checked out which includes checking their financial ability to proceed.

We offer a free mortgage advice check for both buyer and seller alike, with our in house independent mortgage consultant Damian Purnell (see our Mortgages page).

We are committed to providing a professional service to all our clients and customers. 

When something goes wrong, we need you to tell us about it.  This will help us to improve our standards.

If you have a complaint, please put it in writing, including as much detail as possible.  We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).

What will happen next?

• We will send you a letter/email acknowledging receipt of you complaint within three working days of receiving it, enclosing a copy of this procedure.

• We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you.  A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter/email.

• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff. 

• We will email/write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.

If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:

The Property Ombudsman Ltd, Milford House, 43-45 Milford Street, Salisbury, Wiltshire SP1 2BP 

01722 333 306  www.tpos.co.uk

Please note the following:

You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case. 

The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.

We guarantee to offer you the best personal service together with sensibly priced fee’s that won’t cost the earth.

Ask about our regular monthly special offers that might be available.

We have the same goal as you. We work strictly on a No Move - No Fee basis.

This simply means that if you don’t move you don’t pay us a penny.

We charge 1.44% of the eventual sale price including VAT (No sale - No Fee).

We charge the following:-

~15% of first 6 months rent Including VAT.

Inventory Charge (This will be dependent on size of Property but start from £120.00 Including VAT)

Optional -  Registration of Security Deposit with TDS - £60.00 Including VAT.

Alternatively you can register this yourself and not incur a charge.

~ 13% of Monthly rent including VAT. This figure may be negotiable, so please call us first to discuss any monthly special offers.

~ 15% of Monthly rent Including VAT.This figure may be negotiable, so please call us first to discuss any monthly special offers.

Other charges applicable to both Rent Collection and Fully Managed Services:

Tenancy Setup Charge £360.00 Including VAT.

Inventory Charge (This will be dependent on size of property, but start at £120.00 Including VAT).

Tenancy Renewal charge £156.00 Including VAT.

Once we have agreed a sale or let for your property, you will benefit from our thorough management and progression of the transaction all the way through to the completion day move.

Call us today on (01296) 336 300 to book your own FREE market appraisal